Cart  

No products

0,00 € Shipping
0,00 € Total

Cart Check out

Categories

Newsletter

Legal Area

Terms and Conditions of Use

Welcome to our web site ("store.Kashmirhouse.com"). These General Terms and Conditions of Use govern the access to and use of store.Kashmirhouse.com. The access to and use of this web site as well as the purchase of products on store.Kashmirhouse.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you. This website is managed and maintained by Kashmir House GmbH ("Provider"), with registered office in Mainzer Landstraße 50, 60325 -Frankfurt am Main , Germany. represented by Dirk van Driel, registered with Business Register of Frankfurt/Main (HRB: - 98144), tax code and VAT number DE 277662849. Request for further information can be made through our Customer care address:customerservice@kashmirhouse.com. If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on store.Kashmirhouse.com, a registration form, tips and other general information on the services provided by store.Kashmirhouse.com. Remember that you can always contact the Provider by e-mail at customerservice@kashmirhouse.com. For any other legal information, go to the sections: General Terms and Conditions of Sale, Return Policy and Privacy Policy of store.Kashmirhouse.com. The Provider may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for our users on the Home Page of store.Kashmirhouse.com as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section. Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use of store.kashmirhouse.com. If you do not agree to all or part of the store.Kashmirhouse.com’s General Terms and Conditions of Use, please do not use our web site. The access to and use of store.Kashmirhouse.com, including display of web pages, communication with Provider, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of store.Kashmirhouse.com and its contents. The Provider shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force, without prejudice to Provider's liability for intentional torts and gross negligence. In particular, you will be liable for communicating information or data which is not correct, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

1. Privacy Policy

We recommend that you read the Privacy Policy which also applies in the event that users access to store.Kashmirhouse.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes store.Kashmirhouse.com collects and uses your personal data.

2. Intellectual Property Rights

All content included on this Site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (collectively, “Content”), is the property of Kashmir House or Provider and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of Kashmir House and Provider as the case may be. Kashmir House and/or Provider shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. Kashmir House and/or Provider shall have the right, at any time, to claim the authorship of any Content posted on this Site and to object to any use, distortion or other modification of such Content. Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by Kashmir House and Provider shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3. Links to Other Web Sites

store.Kashmirhouse.com may contain links to other web sites which are in no way connected to store.Kashmirhouse.com or the Provider. The Provider does not control or monitor such third party web sites or their contents. The Provider shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites. Please, pay attention when you access these web sites through the links provided on store.Kashmirhouse.com and carefully read their terms and conditions of use and their privacy policies. Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. store.Kashmirhouse.com provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When the Provider provides links to other web sites, the Provider does not recommend that to its users access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

4. Links to store.Kashmirhouse.com

Please, contact the Provider at the following e-mail address: customerservice@kashmirhouse.com if you are interested in linking the Home page of store.Kashmirhouse.com and other web pages which can be publicly accessible. You are requested to contact the Provider for requesting our consent to linking store.Kashmirhouse.com. The Provider grants links to store.Kashmirhouse.com free of charge and on a non-exclusive basis. The Provider is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to store.Kashmirhouse.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis the Provider or the latter's suppliers, or when the Provider fears that such practices or such activities might be adopted by the applicant in the future. In any event, it is forbidden to post deep links (such as deep frames) to store.Kashmirhouse.com or to use unauthorised meta-tags without the Provider consent.

5. Disclaimers on Content

The Provider does not warrant that the contents of the web site are appropriate or lawful in other Countries outside Germany . However, in the event that such contents are deemed to be unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you your use of the services provided by store.Kashmirhouse.com shall be your exclusive and personal responsibility. The Provider has also adopted measures to ensure that the content of store.Kashmirhouse.com is accurate and does not contain any incorrect or out-of-date information. However, the Provider cannot be held liable for the accuracy and completeness of the content, except for its liability for tort and gross negligence and as otherwise provided for by the law. Moreover, the Provider cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care by visting our Customer Care area or write to the following e-mail address: customerservice@kashmirhouse.com. A Provider representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow store.Kashmirhouse.com to operate without any suspensions, interruptions or discontinuity due to updating the web site. The Provider has adopted adequate technical and organisational security measures to protect services on store.Kashmirhouse.com, integrity of data and electronic communications in order to prevent unauthorised use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of store.Kashmirhouse.com, and to avoid unauthorised or unlawful access to such data and information.

6. Our Business Policy

The Provider has adopted a business policy; its mission consists of selling products through its services and its web site to "consumer" only. "Consumer" shall mean any natural person who is acting on store.Kashmirhouse.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on store.Kashmirhouse.com. The Provider shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

7. Governing Law

These General Terms and Conditions of Use are governed by German law.

Terms and Conditions of Sale

The following General Terms and Conditions of Sale govern the offer and sale of products on our web site ("store.Kashmirhouse.com").The products purchased on store.Kashmirhouse.com are directly sold by ("KASHMIR HOUSE") with registered office in Mainzer Landstraße 50, 60325 Frankfurt am Main Germany . represented by Dirk van Driel, registered with Business Register of Frankfurt/Main (HRB: - 98144), tax code and VAT number DE 277662849. Requests for information should be made through our Customer Care: click here to contact Customer Care. For additional legal information go to the Customer Care area. There you can find information on orders, shipments, refunds and returning products purchased on store.Kashmirhouse.com. Remember that you can also contact us by e-mail at the following e-mail address: customerservice@kashmirhouse.com. For any other legal information, go to the sections: General Terms and Conditions of Use, Privacy Policy and Return Policy.

1. Our Business Policy

1.1 - The Vendor offers products for sale on store.Kashmirhouse.com and its e-commerce business services are available exclusively to its end users, i.e. the "Consumers".

1.2 - "Consumer" shall mean any individual who is acting for purposes which are outside his or her trade, business or profession. If you are not a Consumer, please do not buy any products on store.Kashmirhouse.com.

1.3 - The Vendor reserves the right not to process orders received from users who are not "Consumers" and any other order which does not comply with the Vendor's business policy.

1.4 - These General Terms and Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on store.Kashmirhouse.com between the users of store.Kashmirhouse.com and KASHMIR HOUSE.

1.5 - The General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties that are on store.Kashmirhouse.com through links, banners or other hypertext links. Before sending orders and purchasing products and services from those third parties, we recommend that you verify the third party's terms and conditions, since the Vendor shall under no circumstances be deemed liable for the supply of services provided by third parties or for the execution of e-commerce transactions between users of store.Kashmirhouse.com and third parties.

2. How to Execute a Contract with the Vendor

2.1 - In order to place an order for the purchase of one or more products on store.Kashmirhouse.com, you must fill in the online order form and send it electronically to the Vendor, following the relevant instructions.

2.2 - The order form contains a summary of these General Terms and Conditions of Sale, information on the main characteristics of each product ordered and the corresponding unit price (including all applicable fees and taxes), the type of payment that you may use in order to purchase each product, shipping terms for the purchased products, shipping and delivery costs, and the terms and conditions for returning purchased products.

2.3 - An order shall be deemed submitted when the Vendor receives your order form electronically and the order information has been verified as correct.

2.4 - Before submitting your order form for the purchase of products, you will be asked to carefully read the General Terms and Conditions of Sale, to print a copy using the print option and to save or reproduce a copy thereof for your own personal use.

2.5 - The order form will be filed in our data base for the time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order in the Customer Care area.

2.6 - Before submitting the order form, you will be asked to identify and correct possible input errors.

2.7 - The submission of orders to the Vendor must be in English or German.

2.8 - The agreement will only be concluded once the Vendor accepts the offer by the customer contained in the order by mailing the products to the customer.

2.9 - If the products displayed on store.Kashmirhouse.com are no longer available at the time of your last access or once the Vendor has received your order form, the Vendor shall inform you of the unavailability of the ordered products within seven (7) days from the day after the Vendor received your order. If the price has been paid for items that are no longer available, the Vendor will refund the amount paid for those items.

2.10 - By submitting an order form to the Vendor, you unconditionally accept and undertake to observe the provisions of these General Terms and Conditions of Sale in your contract with the Vendor. Should you not agree with certain provisions of these General Terms and Conditions of Sale, please do not submit your order form for the purchase of products on store.Kashmirhouse.com.

2.11 - By submitting an order form, you agree and accept these General Terms and Conditions of Sale as well as further conditions contained on store.Kashmirhouse.com, also through links, including the General Terms and Conditions of Use and Privacy Policy.

2.12 - Upon submission of an order form, the Vendor shall send you a purchase order receipt e-mail, containing a summary of the information related to the order form (General Terms and Conditions of Sale, the products' main characteristics, detailed information on the price, terms of payment, return policy and shipping costs).

3. Guarantees and Product Price Indication

3.1 - On store.Kashmirhouse.com, we only offer products marked with the "Kashmir House" trademark. These products are purchased by us directly from the fashion house and/or the manufacturer authorised by the fashion house

3.2 - The Vendor does not sell second-hand products, flawed products or products of lower quality than the corresponding market standards.

3.3 - The main characteristics of products are shown on store.Kashmirhouse.com on each product page. The products offered for sale on store.Kashmirhouse.com may not exactly correspond to the real articles in terms of image and colours due to the Internet browser or monitor used.

3.4 - Prices are subject to change. Check the final price of sale before sending the relevant order form.

3.5 - Purchase orders from Countries not included among those displayed on the splash page cannot be accepted by the Vendor.

3.6 - All Products come with an identification tag attached with a disposable seal. Do not remove the tag or seal from the purchased products should you wish to return the purchased product.

3.7 - Should you decide to exercise your right to return purchased products, the Vendor has the right to not accept returned products that are returned without the corresponding tag or seal or that have been altered from their original status or damaged.

4. Payments

4.1 - Payment of the product prices and relevant shipping costs must be made by using one of the procedures indicated on the order form.

4.2 - In the case of payment by Credit/Debit Card, all details (for example, card number or expiration date) will be sent by encrypted protocol to our Bank provide remote electronic payment services, without third parties having any access thereto whatsoever. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of returns, in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the relevant shipping costs, as indicated in the order form, will be charged to your current account when the purchased products are actually shipped.

5. Shipping and Delivery of the Products

For specific product shipping and delivery procedures, please visit the Customer Care area. Please read these sections carefully. The information provided in these sections forms an integral part of these General Terms and Conditions of Sale and, consequently, shall be deemed to be fully read and accepted by you at the time your order form is sent.

6. Customer Care

Please contact our Customer Care for further information: click here to contact Customer Care.

7. Right of cancellation

7.1 - You are entitled to withdraw from the contractual statement in writing (e.g. letter, fax, e-mail) within 14 days without stating any reasons or – if the item is placed at your disposal prior to the expiry of this period – by the returning of the goods. The period shall commence upon receiving this notification in text form, however, not prior to the receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not prior to the first partial delivery), and also not before the fulfilment of our information duties. . The timely dispatch of the withdrawal or of the item is sufficient for observation of the withdrawal. The withdrawal shall be addressed to:

KASHMIR HOUSE GmbH
Mainzer Landstraße 50
D-60325 Frankfurt / Main
Germany
customerservice@kashmirhouse.com

Consequences of withdrawal

Consequences of withdrawal In the case of an effective withdrawal, the services received by both parties from each other and any benefits gained from the use of that obtained (e.g. interest) must be returned. If you are unable to return or surrender that obtained and the benefits of the use made (e.g. any advantage from the enjoyment of such benefits) either in full or in part or only in a deteriorated condition, you may be liable to pay compensation. For the deterioration you only need to pay compensation as far as the deterioration is due to the dealing with the good which is more than an inspection of the characteristics and functions of said good. “Inspection of the characteristics and functions” means the testing and trying of the respective goods as it would be possible and customary in a retail store.Items capable of being shipped as a package shall be returned at our risk. You will have to bear the regular costs of return if the goods delivered correspond to the goods ordered and if the price of the item returned does not exceed the amount of EUR 50, in the case of a higher price of the item if you have not rendered the counter performance or any contractually agreed instalment at the time of the withdrawal. In all other cases the return shall be free of charge for you. Items unable of being shipped as a package will be picked up. Obligations to reimburse payments have to be fulfilled within 30 days. The deadline shall commence for you with dispatch of the withdrawal or of the item, and for us with its receipt.

7.2 - We invite you to fill in and forward the electronic withdrawal form provided for on the website of store.Kashmirhouse.com. Usually, this is the quicker way for processing of withdrawals.

we ask you to ship the goods by package or registered mail to ensure that the goods are delivered safely and undamaged to store.Kashmirhouse.com and can be traced back in case of loss.

8. Refund terms and conditions

8.1 - Once you have returned the item, the Vendor will make sure the item has been returned in accordance with section 7 of these terms and conditions.

8.2 - Irrespective of the payment method, the Vendor will commence the refund process within 30 (thirty) working days from when it accepts the return, reviews it for compliance with the right of cancellation and accepts the returned item.

8.3 - If the recipient of the item listed on the purchase order is not the same as the person who paid for the item, the Vendor will refund the money to the latter.

8.4 - The value date of the refund will be the same as the value date of the debit so the person being refunded does not lose bank interest.

9. Privacy

9.1 - You will find information on how we process your personal data by clicking on Privacy Policy.

9.2 - You are advised to read, if you haven't already done so, our privacy@store.Kashmirhouse.com or at Vendor's registered offices located in Germany, Kashmir House GmbH, Mainzer Landstraße 50, 60325, Frankfurt/Main

10. Governing Law

These General Terms and Conditions of Sale are governed by [German law and in particular on certain aspects related to e-commerce.]

11. Amendments and updates

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication on store.Kashmirhouse.com.

7. Right of cancellation

Right of cancellation

You are entitled to withdraw from the contractual statement in writing (e.g. letter, fax, e-mail) within 14 days without stating any reasons or – if the item is placed at your disposal prior to the expiry of this period – by the returning of the goods. The period shall commence upon receiving this notification in text form, however, not prior to the receipt of the goods by the recipient (in the case of recurring delivery of similar goods, not prior to the first partial delivery) . The timely dispatch of the withdrawal or of the item is sufficient for observation of the withdrawal. The withdrawal shall be addressed to:

KASHMIR HOUSE GmbH
Mainzer Landstraße 50
D-60325 Frankfurt / Main
Germany
customerservice@kashmirhouse.com

Consequences of withdrawal

In the case of an effective withdrawal, the services received by both parties from each other and any benefits gained from the use of that obtained (e.g. interest) must be returned. If you are unable to return or surrender that obtained and the benefits of the use made (e.g. any advantage from the enjoyment of such benefits) either in full or in part or only in a deteriorated condition, you may be liable to pay compensation. For the deterioration you only need to pay compensation as far as the deterioration is due to the dealing with the good which is more than an inspection of the characteristics and functions of said good. “Inspection of the characteristics and functions” means the testing and trying of the respective goods as it would be possible and customary in a retail store. Items capable of being shipped as a package shall be returned at our risk. You will have to bear the regular costs of return if the goods delivered correspond to the goods ordered and if the price of the item returned does not exceed the amount of EUR 50, or in the case of a higher price of the item if you have not rendered the counter performance or any contractually agreed instalment at the time of the withdrawal. In all other cases the return shall be free of charge for you. Items unable of being shipped as a package will be picked up. Obligations to reimburse payments have to be fulfilled within 30 days. The deadline shall commence for you with dispatch of the withdrawal or of the item, and for us with its receipt.

"End of withdrawal instruction"

We invite you to fill in and forward the electronic withdrawal form provided for on the website of store.Kashmirhouse.com. Usually, this is the quicker way for processing of withdrawals. We ask you to ship the goods by package or registered mail to ensure that the goods are delivered safely and undamaged to store.Kashmirhouse.com and can be traced back in case of loss.

Privacy Policy

Welcome to our web site ("store.Kashmirhouse.com"). Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or surf our web site without purchasing any product, when you register with store.Kashmirhouse.com, and when you use our services for purchasing products. If you haven't already done so, please also read the General Terms and Condition of Use of store.Kashmirhouse.com, which contain information on privacy as well as on the security systems used by the web site. store.Kashmirhouse.com is managed by Kashmir House GmbH with registered office in Mainzer Landstraße 50, 60325 Frankfurt am Main ,Germany . represented by Dirk van Driel, registered with Business Register of Frankfurt/Main (HRB: - 98144), tax code and VAT number DE 277662849 (jointly referred to as "KASHMIR HOUSE").

1. Our Policy

Everyone has the right to protection of his/her personal data. KASHMIR HOUSE respect its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed store.Kashmirhouse.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow KASHMIR HOUSE to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). KASHMIR HOUSE determine the purposes and means for processing your personal data, including security measures, as KASHMIR HOUSE control store.Kashmirhouse.com users' personal data. This Privacy Policy provides you with all information needed to understand how we collect data which may identify store.Kashmirhouse.com's users. For further information on our Privacy Policy, please contact us at privacy@kashmirhouse.com, or at Kashmir House , Mainzer Landstraße 50, 60325 Frankfurt/Main Germany registered office indicated above.

2. Who Processes Your Personal Data

KASHMIR HOUSE control the use of store.Kashmirhouse.com users' personal data; KASHMIR HOUSE autonomously determine the purposes and means of processing personal data and the instruments used, including those for security measures. Due to organisational and operational purposes only, we have appointed certain entities that will also process personal data belonging to store.Kashmirhouse.com's users for purposes strictly connected to the performance of services on store.Kashmirhouse.com, including the sale of products. The above mentioned processors have been chosen by KASHMIR HOUSE because of their experience in processing personal data and they provide sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of store.Kashmirhouse.com's users, the processors shall act only on instructions from KASHMIR HOUSE . We regularly check that our processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing. Some of the processors of your personal data are: • DPD,DHL , for for purposes related to shipping, delivering and returning products purchased on store.Kashmirhouse.com; • Our Partners , for for purposes connected to providing call centre and Customer Care services to store.Kashmirhouse.com's users. Aside from the companies appointed for personal data processing, your information will be made available also to third parties, autonomous controllers, for purposes related to supplying services requested by user (for example, for purchase transactions). For more information on the matter, see section 5 (To Whom Your Personal Data Will Be Disclosed). Please contact our Customer Care or send us an e-mail at privacy@store.Kashmirhouse.com in order to receive a full list of data processors.

3. How We Use Personal Data and for What Purposes

Your personal data is collected and processed by KASHMIR HOUSE for purposes which are strictly connected to the use of the web site, its services and to the purchase of products on the web site. However, your personal data may also be used for other processing operations within the limits of such purposes. In particular, your personal data shall be processed for the following purposes: • when you register with our website we collect your personal data (for example, your personal details, password, e-mail address, gender) through the registration form (My Account) in order to provide you with services in store.Kashmirhouse.com’s reserved access areas and to send you our Newsletter, when specifically requested; • when you require assistance from our Customer Care, we collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to providing you with Customer Care services related to store.Kashmirhouse.com services and to the purchase of products on store.Kashmirhouse.com; • when you execute purchasing procedures for products sold on store.Kashmirhouse.com, we collect your personal data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number) on your order form only for the purpose of selling the products ordered by you; • when you require technical assistance, we collect your personal data in order to provide you with information on net-surfing, browser compatibility and viewing or loading store.Kashmirhouse.com web pages ; • when creating a Wish List, we process your personal data in order to customise our services for the purchase of products on store.Kashmirhouse.com. Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on store.Kashmirhouse.com. Your personal data shall be stored in a way which allows KASHMIR HOUSE to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable law. Please report any modification of your personal data to privacy@store.Kashmirhouse.com in order to ensure that your personal information is always accurate and up-to-date, relevant and complete. Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent. Your personal data may only be disclosed to third parties when it is necessary for processing an order. For example, your personal data is disclosed to Commerzbank for the performance of electronic distance payment services using Credit/Debit Card when you purchase a product on store.Kashmirhouse.com. Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event KASHMIR HOUSE need to prevent fraud on store.Kashmirhouse.com (anti-fraud services). Data processors will also have access to your personal data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required. Your personal data will not be transferred abroad to non-EU countries that do not ensure an adequate level of protection of individuals. Should this be necessary in order to supply services or to execute a contract for the purchase of products, your personal data shall be transferred to such non-EU countries only after the execution of specific contracts between KASHMIR HOUSE GmbH, and such entities in accordance with applicable law and regulations. We wish to inform you that KASHMIR HOUSE shall process its users' personal data for purposes that are strictly connected to the supply of services on store.Kashmirhouse.com, execution of contracts related to the sale and purchase of products on store.Kashmirhouse.com and, after receiving your consent, to send you information on new commercial initiatives which are strictly connected to the web site's activities and services. KASHMIR HOUSE shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent. KASHMIR HOUSE may have access to third parties' personal data which was directly disclosed by their users, for example when a user bought a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a user wishes to recommend to a friend a service of store.Kashmirhouse.com or the sale of a particular product. In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to KASHMIR HOUSE and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent for it and for any improper and unlawful use of that information. In any event, KASHMIR HOUSE shall fulfil any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.

4. What Happens if You Do Not Disclose Your Personal Data to KASHMIR HOUSE

Granting your personal data to KASHMIR HOUSE (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on store.Kashmirhouse.com, supplying other services provided on the web site upon your request, or when your personal information is needed to fulfil obligations required by law or regulations. The refusal to provide KASHMIR HOUSE with some of your personal data necessary for performing the above purposes may consequently prevent KASHMIR HOUSE from processing your order for the purchase of products sold on store.Kashmirhouse.com or from supplying other services provided on store.Kashmirhouse.com, such as Customer Care services, sending the Newsletter, using the Wish List or fulfilling obligations required by law and other regulations. Therefore, failing to provide data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on store.Kashmirhouse.com or not providing store.Kashmirhouse.com’s services.

Disclosure of further personal data to KASHMIR HOUSE other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on store.Kashmirhouse.com (for example, if we ask you the name of your favourite designer). In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to KASHMIR HOUSE compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on store.Kashmirhouse.com and for the purchase of products on store.Kashmirhouse.com. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.

5. To Whom Your Personal Data Will Be Disclosed

Personal data will be disclosed to third party companies that provide, on behalf of KASHMIR HOUSE , specific services as data processors or to other recipients of personal data collected by KASHMIR HOUSE that autonomously process your personal data only for the performance of a contract for purchasing products on store.Kashmirhouse.com (for example, Commerzbank and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations. Personal data will not be disclosed to third parties or disseminated or transferred without informing our users of such disclosure/dissemination/transfer, without their consent and, in any case, in accordance with the law.

6. How We Collect Your Data on store.Kashmirhouse.com

When you are using store.Kashmirhouse.com, some personal data might be collected automatically (through "cookies"), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on store.Kashmirhouse.com for the needs and preferences of the web site's users. In other circumstances, KASHMIR HOUSE directly collect personal data and information from its users when they register online with store.Kashmirhouse.com or when they send purchase orders of products sold on the web site in order to finalise e-commerce transactions. KASHMIR HOUSE will process such data only for the purposes and within the limits of what is stated in the section regarding data collection and may be disclosed to third parties only for the purposes related to providing the services requested by the user.

7. Security Measures

We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorised disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. Nevertheless, KASHMIR HOUSE cannot guarantee that the security measures adopted for the protection of the web site and for data and information transmission on store.Kashmirhouse.com will prevent or exclude any risk of unauthorised access or of loss of data. It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

8. Opt-in/Opt out

KASHMIR HOUSE process your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications, including by e-mail, which do not fall within customer requested services provided by store.Kashmirhouse.com. Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes. We wish to inform you that KASHMIR HOUSE and store.Kashmirhouse.com may process your personal data also without your consent in certain circumstances provided by law, such as when such processing is necessary for performing a legal obligation to which KASHMIR HOUSE and store.Kashmirhouse.com are subject or when such processing is necessary for performing obligations undertaken in contracts with the users (such as, for example, if you purchased products on store.Kashmirhouse.com or if you asked to use specific services through our web site). In any case, we wish to inform you that KASHMIR HOUSE guarantee that its users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.

9. Your Right to Access Personal Data and Further Rights

You are entitled to obtain, at any time, confirmation from KASHMIR HOUSE as to whether or not data relating to you is being processed, whether the data is not yet registered, and the communication in intelligible form of the data undergoing processing. Moreover, you are entitled to receive from KASHMIR HOUSE information on the source of your personal data; the purposes and way of processing your personal data; the logic involved in any electronic data processing; details of the data controller and of the data processors; the names of the entities and categories of entities to whom your personal data may be disclosed or who may access your personal data, for example, as a data controller or a party so appointed. You can easily find part of the above information in our Privacy Policy. For further information, send an e-mail to privacy@store.Kashmirhouse.com. You are entitled to obtain at any time from KASHMIR HOUSE : a. the updating, adjustment or, when you have an interest in such, the integration of your personal data; b. the deletion, the transformation into an anonymous form or blocking of your personal data (unlawfully processed), including data which does not need to be stored for the purposes for which it was collected and subsequently processed; c. the confirmation that the operations under letters a) and b) have been reported (together with the contents of the same) to whom the data was disclosed or disseminated, except when it becomes impossible or if the means used are clearly disproportionate to the right’s protection. You are entitled to object, in whole or in part: a. for legitimate reasons, to the processing of your personal data, even if it is related to the purposes for which it was collected; b. to the processing of your personal data for advertising or direct marketing purposes or in order to carry out marketing research or commercial communications. You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws, by sending your request to KASHMIR HOUSE at the following e-mail address: privacy@store.Kashmirhouse.com. We will reply to you as necessary.

10. Links to Other Web Sites

store.Kashmirhouse.com contains links to other web sites which may have no connection with store.Kashmirhouse.com or with KASHMIR HOUSE . KASHMIR HOUSE do not control or monitor such web sites or their web content. KASHMIR HOUSE shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please, pay attention when you connect to these web sites through the links provided on store.Kashmirhouse.com and read their terms and conditions of use and their privacy policy carefully. store.Kashmirhouse.com's Privacy Policy does not apply to third party web sites. store.Kashmirhouse.com provides links to other web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When KASHMIR HOUSE provide links to other web sites, KASHMIR HOUSE do not recommend the use of these web sites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to Internet users.

11. Contacts

If you wish to receive further information on how KASHMIR HOUSE process your personal data, please send an e-mail to privacy@store.Kashmirhouse.com. Should you require any further information on your rights and on personal data protection law you can contact the personal data protection authority at the following address: privacy@store.Kashmirhouse.com

12. Governing Law

This Privacy Policy is governed by German law and, in particular, by the German Personal Data Protection Code , which governs the processing of personal data - also held overseas - carried out by anyone who is domiciled or has registered offices in Germany. The German Personal Data Protection Code guarantees that processing of personal data will be carried out in compliance with fundamental rights and freedom of individuals, as well as of their dignity, with particular reference to confidentiality, identity and to the right to personal data protection.

13. Modification and Updating of store.Kashmirhouse.com Privacy Policy

KASHMIR HOUSE may amend or simply update all or part of store.Kashmirhouse.com's Privacy Policy, including when amendments are made to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of store.Kashmirhouse.com Privacy Policy shall be notified to our users on store.Kashmirhouse.com's homepage as soon as such amendments or updates have been introduced and shall be binding as soon as they are published on the web site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated Privacy Policy of store.Kashmirhouse.com.

Information on Privacy

The personal information controlled by Kashmir House, Germany-Frankfurt am Main, Mainzer Landstraße 50, 60325 represented by Dirk van Driel, registered with Business Register of Frankfurt/Main (HRB - 98144), tax code and VAT number DE 277662849. (hereafter “KASHMIR HOUSE”), will be collected mostly by electronic means and for the purposes of finalising registration, allowing you to use the reserved access services offered on the site (for example, processing your orders and other steps necessary to it, including operations for administrative and fiscal obligations, sending newsletters, when requested) and improving the service offered. Kashmir House is the controller of the information processing , KASHMIR HOUSE may use your information also for sending you advertising e-mails regarding their products and services similar to those already acquired unless you do not accept this use by exercising your right to do so in the manner set out elsewhere . In addition, upon consent the information may be processed for sending promotional material regarding products and services that are different from those already acquired and for marketing activities or opinion polls. Upon consent, KASHMIR HOUSE may perform profiling analysis of your buying habits in order to send you proposals tailored to your interests. Some of the processors of your personal data are: • DPD, DHL , for purposes related to shipping, delivering and returning products purchased on store.Kashmirhouse.com • Our Business partners, for purposes connected to providing call centre and Customer Care services to store.Kashmirhouse.com's users. The parties appointed that will process information for the above mentioned purposes are the staff involved in processing orders, administration, customer care, marketing (when consent is given), information systems and web site management, and providing services reserved to registered users. In accordance , all corresponding rights may be exercised including consulting, changing, deleting the information or opposing its processing for sending advertising material or commercial communications or opinion polls, by writing to KASHMIR HOUSE at the above indicated address or by e-mail at privacy@store.Kashmirhouse.com. You can also use the same means for requesting a complete and up-to-date list of the data processors. Consult our Privacy Policy for further information.

Impressum

The offer and sale of products on this website are directly managed by:

Kashmir House GmbH
Mainzer Landstraße 50
D-60325 Frankfurt / Main

E-mail address: customerservice@kashmirhouse.com

Director: Dirk van Driel

Registered with Business Register of Frankfurt/Main. Number: HRB-98144

VAT Number: DE - 277662849

all trademarks appearing on this website are the property of Kashmir House GmbH.